C. understanding and meeting the needs of customers. Market segmentation is a process that involves dividing a broad market into smaller, more homogeneous groups of customers with similar needs, preferences, and characteristics. This approach enables businesses to better understand the specific needs of different customer groups, allowing them to develop targeted marketing strategies, tailor their product offerings, and provide more effective customer service. By focusing on the unique needs of different segments, businesses can improve customer satisfaction and build stronger relationships.
A: since asking about how to segment the customers
Homogeneous customers describes one aspect of market segmentation. Segmentation helps identify groups of customers who share similar characteristics, behaviors, or needs.
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