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Exam 7230X topic 1 question 27 discussion

Actual exam question from Avaya's 7230X
Question #: 27
Topic #: 1
[All 7230X Questions]

Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura®
Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

  • A. WCF
  • B. ASAI/TSAPI
  • C. DMCC/TSAPI
  • D. TR87
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
Reference:
https://www.avaya.com/en/documents/avaya-aura-application-enablement-services---uc4303.pdf

Comments

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YiannisM
3 years ago
Correct answer is D.AES and CM monmunicate using TR87 for AACC integration
upvoted 2 times
Phonexia
2 years, 9 months ago
For AACC integration: CTI Link (ASAI) is between ACM and AES TR87 Link is between AES and AACC WCF Link is between AACC and Desktop Agent
upvoted 1 times
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jparedes22
3 years, 3 months ago
Answer should be D Configure the TR87 and CTI link between Communication Manager and AES in order to facilitate the station control originating from Avaya Aura® Contact Center
upvoted 3 times
Phonexia
2 years, 9 months ago
For AACC integration: CTI Link (ASAI) is between ACM and AES TR87 Link is between AES and AACC WCF Link is between AACC and Desktop Agent
upvoted 1 times
...
...
sojha5
3 years, 7 months ago
Answer should be B
upvoted 3 times
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A (35%)
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B (20%)
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