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Exam 7230X topic 1 question 5 discussion

Actual exam question from Avaya's 7230X
Question #: 5
Topic #: 1
[All 7230X Questions]

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

  • A. It is eight steps that guarantee a logical way to isolate an issue.
  • B. It is eight steps that ensure a faster time to resolution.
  • C. It is eight steps used to guarantee systems are operational after an implementation.
  • D. It is eight steps that define how to escalate third-party integration issues.
  • E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
Show Suggested Answer Hide Answer
Suggested Answer: AE 🗳️

Comments

Chosen Answer:
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YiannisM
2 years, 11 months ago
Correct answers are B,E
upvoted 2 times
corso
2 years, 11 months ago
A and E. Nothing about 8D is "quick".
upvoted 1 times
Phonexia
2 years, 10 months ago
From Avaya course : Faster Resolution, Work smarter and harder, Keeping a knowledge database for future issues
upvoted 1 times
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Phonexia
2 years, 10 months ago
From Avaya course : Faster Resolution, Work smarter and harder, Keeping a knowledge database for future issues
upvoted 1 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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