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Comptia Discussions

Exam 220-1002 topic 1 question 264 discussion

Actual exam question from CompTIA's 220-1002
Question #: 264
Topic #: 1
[All 220-1002 Questions]

A user is unable to print to the office's networked laser printer from a Windows desktop. A technician attempts to print a test page, but nothing comes out of the printer. The technician tries to print from a label printer, which is connected via USB, but there is no output from that printer either. Which of the following actions are MOST likely to restore printing functionality to both printers? (Choose two.)

  • A. Restart the wired AutoConfig service
  • B. Restart the Windows Firewall service
  • C. Power cycle the label printer
  • D. Power cycle the desktop
  • E. Power cycle the laser printer
  • F. Restart the print spooler service
Show Suggested Answer Hide Answer
Suggested Answer: DF 🗳️
by TungHuy at Aug. 9, 2021, 2:18 a.m.

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[Removed]
2 years, 3 months ago
1. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. 2. Run a printer power cycle and check cables 3. Set your printer as the default printer. 4. Check and Clear the print queue. 5. Reset the service that manages the printing queue. 6. Remove and re-add your printer to your device. 7. Restart your PC. C and F to me
upvoted 3 times
[Removed]
2 years, 3 months ago
I mean C and E
upvoted 3 times
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moneymoney1995
1 year, 7 months ago
D & F are right in CompTia world, don't follow these steps
upvoted 1 times
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adeshtall
2 years, 6 months ago
So he dont care about label printer ? Need good explanation why he left that.
upvoted 1 times
Tyrial
2 years, 3 months ago
Neither printer can be printed to. Restarting the Print Spooler and power cycling the computer would help with both printers in the same way.
upvoted 6 times
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TungHuy
2 years, 8 months ago
the correct answers are C & F
upvoted 2 times
fsafasfasfas
2 years, 7 months ago
no way
upvoted 2 times
dhax12
2 years, 5 months ago
D & F are already the correct one.
upvoted 9 times
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[Removed]
1 year ago
no the correct answer is CDEF, if your going to restart the desktop why not restart the printer too in that way everything boots up fresh right. You are just one button away.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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