You need to add a group of new users to Cloud Identity. Some of the users already have existing Google accounts. You want to follow one of Google's recommended practices and avoid conflicting accounts. What should you do?
A.
Invite the user to transfer their existing account.
B.
Invite the user to use an email alias to resolve the conflict.
C.
Tell the user that they must delete their existing account.
D.
Tell the user to remove all personal email from the existing account.
https://cloud.google.com/architecture/identity/assessing-existing-user-accounts
If you want to maintain the access rights and some of the data associated with the Gmail account, you can ask the owner to remove Gmail from the user account so that you can then migrate them to Cloud Identity or Google Workspace.
If you want to maintain the access rights and some of the data associated with the Gmail account, you can ask the owner to remove Gmail from the user account so that you can then migrate them to Cloud Identity or Google Workspace.
Explanation:
Email alias: This approach allows users to maintain their existing Google account while using a different email address for their work-related activities.
No account transfer: Avoids the complexities and potential issues associated with transferring accounts.
Clear separation: Maintains a clear distinction between personal and work-related activities.
Why not other options:
A. Account transfer: This is generally not recommended as it can lead to data loss or complications.
C. and D. Deleting or modifying existing accounts: These options are not practical or desirable as they disrupt the user's existing workflow.
By suggesting an email alias, you provide a user-friendly and secure solution to the account conflict.
Here is why ?
Question states "Some of the users already have existing Google accounts." Meaning they have personal account or any google account and what Option B is saying is to use aliases, as per google documentation this is only helpful when we want someone to receive emails in one inbox with 2 email names, meaning [email protected] and [email protected] goes to the same inbox BUT what you can't do is to have [email protected] and [email protected] since the company wouldn't add you to their domain as that is not google recommended practice.
https://support.google.com/a/answer/33327?hl=en#when_to_use
Vote for A as the right answer. The docs in this link:
https://cloud.google.com/architecture/identity/migrating-consumer-accounts
as provided by PAUGURU in his comment explains clearly about resolving account conflict. In the doc says nothing about to change email alias to resolve the conflict. So, following the documentation in that link means you are following the Googles Recommended Practices.
I am not sure if the link you provide explains the reason of the reason of your choosen answer. As in the documentation stated the email alias after what happen if you rename the email. Also, the documentation doesn't explain about account conflict.
Better with the docs link provided by PAUGURU: https://cloud.google.com/architecture/identity/migrating-consumer-accounts
It's explains clearly about the conflicting email and best practices too.
A looks right
https://cloud.google.com/architecture/identity/migrating-consumer-accounts
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