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Exam CBAP topic 1 question 427 discussion

Actual exam question from IIBA's CBAP
Question #: 427
Topic #: 1
[All CBAP Questions]

A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a
$3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.
There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.
System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. System
A would be at capacity if it were to process all of the company's claims.
System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.
Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.
Below is the estimated cost for each feature in priority order.

During elicitation the BA must understand the non-functional requirements. What non-functional requirements does System B support over System A?

  • A. Compatibility
  • B. Scalability
  • C. Compliance
  • D. Usability
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

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rupakarthik
Highly Voted 3 years, 3 months ago
I believe its Scalability.Ans-B
upvoted 11 times
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km_45
Highly Voted 3 years, 2 months ago
"It could easily handle double the number of claims that system A processes." - Scalability
upvoted 8 times
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HangMB
Most Recent 4 months ago
Selected Answer: B
Scalability: degree with which a solution is able to grow or evolve to handle increased amounts of work.
upvoted 1 times
HangMB
4 months ago
It could easily handle double the number of claims that system A processes.
upvoted 1 times
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maestro169
10 months, 3 weeks ago
Selected Answer: B
I believe its Scalability.Ans-B
upvoted 1 times
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mrsBN
11 months, 3 weeks ago
Scalability: • Scalability: degree with which a solution is able to grow or evolve to handle increased amounts of work (Babok Page 303)
upvoted 2 times
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OlivierPaudex
2 years ago
Answer B (Scalability) - Scalability (System B could easily handle double the number of claims than A) - Usability (System A is easy to use) If System B was easy to use, than usability could be a possible answer, but here, no.
upvoted 3 times
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Tsquares1
2 years, 7 months ago
Scalability is the appropriate answer. Usability would not be correct because it stated it rarely goes offline, it did not state 'It does not go offline.' Meaning it might go offline eventhough not as often.
upvoted 3 times
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siliconvalleykam
3 years, 2 months ago
B- Scalability
upvoted 5 times
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MAB14
3 years, 2 months ago
Scalability simply refers to the ability of an application or a system to handle a huge volume of workload
upvoted 5 times
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Omojesun
3 years, 2 months ago
Scalability
upvoted 5 times
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Kakashi_Sensei
3 years, 2 months ago
Rarely goes offline - Usability
upvoted 3 times
mdadewale
2 years ago
Rarely goes offline - Availability and not Usability. Scalability is the answer
upvoted 2 times
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sssyeng
1 year, 6 months ago
Usability: ease with which a user can learn to use the solution.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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