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C is the correct answer. A VALUE STREAM is a series of steps an organization undertakes to create and deliver products and services to service consumers. It combines the organization’s value chain activities.
C.
Under 3.4.1, A value stream is a series of steps that an organization uses to create and deliver products and services to a service consumer. A value stream is a combination of the organization’s value chain activities
The service value chain is an operating model which helps you describe how a VALUE STREAM (the delivery process of a service) flows across various activities from demand to supply.
Source: https://info.axiossystems.com/blog/itil4-value-streams-and-processes
A value stream is a series of steps
that an organization uses to
create and deliver products and
services to a service consumer. A
value stream is a combination of
the organization’s value chain
activities.
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The answer provided "D" has been proven to be wrong and will now make me doubt many questions in this web resource.
The answer is "C": A value stream is defined as a series of steps an organization undertakes to create and deliver products and services to consumers.
It is C:
The very definition of Value Stream and Processes tells itself:
A value stream is a series of steps that an organization uses to create and
deliver products and services to a service consumer.
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