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Exam ITILFND V4 topic 1 question 123 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 123
Topic #: 1
[All ITILFND V4 Questions]

Which practice includes the use of approaches such as Lean, Agile and DevOps with the aim of facilitating a greater amount of change at a quicker rate?

  • A. Service desk
  • B. Monitoring and event management
  • C. Service level management
  • D. Continual improvement
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Suggested Answer: D 🗳️

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KM
Highly Voted 3 years, 2 months ago
The answer is D (Continual Improvement). Approaches Approaches to continual improvement include, for example: Lean methods for providing perspectives on the elimination of waste Agile methods for focusing on making improvements incrementally at a cadence DevOps methods for working holistically and ensuring that improvements are not only designed well but applied effectively
upvoted 33 times
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Gadeliow
Most Recent 1 year, 6 months ago
D is correct
upvoted 1 times
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heerowiind
1 year, 6 months ago
Selected Answer: D
D is correct
upvoted 1 times
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136898is42
1 year, 8 months ago
Selected Answer: D
Continual Improvement
upvoted 1 times
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chelvamc
1 year, 11 months ago
Selected Answer: D
my answer is also D
upvoted 1 times
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Pudu_vlad
2 years, 1 month ago
Selected Answer: D
Ans is D
upvoted 2 times
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sTryogetOn
2 years, 2 months ago
Selected Answer: D
D is correct, please update.
upvoted 3 times
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bigpete975
2 years, 3 months ago
D is correct.
upvoted 1 times
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Prevator
2 years, 4 months ago
Selected Answer: D
D is Correct
upvoted 2 times
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aldacumaph
2 years, 7 months ago
--> D. Continual improvement like DevOps
upvoted 1 times
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[Removed]
2 years, 8 months ago
D is correct
upvoted 1 times
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Akanksha137
2 years, 9 months ago
what is the correct answer?
upvoted 1 times
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wilign
2 years, 10 months ago
D Continual improvement records improvement opportunities in the continual improvement register (CIR) - a written document, spreadsheet or database. Each idea is:•Documented•Assessed•Prioritised•Implemented if appropriate•Reviewed Methods and techniques include:•Lean•Multi-phase project•Maturity assessments•DevOps•Balanced scorecard•Incremental or agile improvements•Quick wins•SWOT analysis
upvoted 1 times
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EricSon
2 years, 12 months ago
Ans is D [5.1.2] Approaches to continual improvement can be found in many places. Lean methods provide perspectives on the elimination of waste. Agile methods focus on making improvements incrementally at a cadence. DevOps methods work holistically and ensure that improvements are not only designed well, but applied effectively. Although there are a number of methods available, organizations should not try to formally commit to too many different approaches. It is a good idea to select a few key methods that are appropriate to the types of improvement the organization typically handles and to cultivate those methods. In this way, teams will have a shared understanding of how to work together on improvements to facilitate a greater amount of change at a quicker rate.
upvoted 3 times
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A_Salem
3 years ago
C. Wrong. 5.2.15 Service level management: The practice requires pragmatic focus on the whole service and not simply its constituent parts; for example, (simple individual metrics) (such as percentage system availability) (should not be taken to represent the whole service). Operational metrics These are the (low-level) indicators of various operational activities So operational metrics is not an aim for SLM. Its aim is Business metrics D. Correct.
upvoted 2 times
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tosinosu
3 years ago
One of the key words here is Change. I think the answer is Service level management
upvoted 1 times
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Diligence
3 years, 2 months ago
yes this should be continual improvement
upvoted 2 times
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C (25%)
B (20%)
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