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Exam ITILFND V4 topic 1 question 26 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 26
Topic #: 1
[All ITILFND V4 Questions]

What is defined as an unplanned interruption or reduction in the quality of a service?

  • A. An incident
  • B. A problem
  • C. A change
  • D. An event
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by Tiks at June 20, 2021, 6:32 p.m.

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mirmah
1 year, 1 month ago
A est la bonne
upvoted 1 times
...
asdfg1234qwerty
1 year, 4 months ago
incident is a single unplanned event that causes a service while problem is a cause or potential cause of one or more incidents.
upvoted 4 times
...
cleonleon
1 year, 8 months ago
A is correct
upvoted 2 times
...
APAmalaysia
1 year, 8 months ago
ANSWER A Incident An unplanned interruption to a service or reduction in the quality of a service.
upvoted 2 times
...
certgreed
2 years, 2 months ago
Selected Answer: A
correct answer is A
upvoted 1 times
...
bigpete975
2 years, 3 months ago
A is correct.
upvoted 1 times
...
Tiks
2 years, 10 months ago
A is right
upvoted 2 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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