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Exam 58 topic 1 question 184 discussion

Actual exam question from PEOPLECERT's 58
Question #: 184
Topic #: 1
[All 58 Questions]

What is the primary focus of business capacity management?

  • A. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology
  • B. Review of all capacity supplier agreements and underpinning contracts with supplier management
  • C. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services
  • D. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion
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Suggested Answer: D


1 month ago
I would say C is correct! Source: https://www.hci-itil.com/ITIL_v3/books/2_service_design/service_design_ch4_3.html
upvoted 1 times