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Exam Field Service Lightning Consultant topic 1 question 28 discussion

Actual exam question from Salesforce's Field Service Lightning Consultant
Question #: 28
Topic #: 1
[All Field Service Lightning Consultant Questions]

Universal Containers wants to ensure that Service Appointments are only assigned to Active Resources.
What configuration should a Consultant recommend for the Scheduling Policy?

  • A. Match Boolean
  • B. Match Fields
  • C. Preferred Resources
  • D. Required Resources
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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givagr
1 year, 2 months ago
Selected Answer: A
Source: https://help.salesforce.com/s/articleView?id=sf.pfs_optimization_theory_work_rules_match_boolean.htm
upvoted 2 times
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Richy1000
2 years, 7 months ago
@mwoodbridge is correct, but I would say that this Work Rule is of type 'Field Service - Match Boolean'
upvoted 1 times
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Rick1234
3 years, 2 months ago
Correct Answer is Match Boolean https://help.salesforce.com/articleView?id=sf.pfs_optimization_theory_work_rules_match_boolean.htm&type=5
upvoted 1 times
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kennyrogers
3 years, 2 months ago
Which does what? Matches a boolean field.
upvoted 1 times
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mwoodbridge
3 years, 5 months ago
Wrong answer - They should use the Work Rule: "Active Resources" Which considers only active Service Resources when scheduling.
upvoted 2 times
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A (35%)
C (25%)
B (20%)
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