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Exam Certified Sales Cloud Consultant topic 1 question 61 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 61
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

The Sales Director at Cloud Kicks mandated that implementing logic and automation to qualify top leads is priority. Cloud Kicks fully leverages Sales Cloud and has significant data points captured on converted Leads and closed won Opportunities for the past four years.
Which two actions can the Consultant first take to ensure a best practices implementation? (Choose two.)

  • A. Review converted Lead data with Sales and Marketing leaders to understand the interaction patterns that led to conversion.
  • B. Begin with the recommended base Lead Score of 100. After a predetermined amount of time, evaluate the results and adjust the Score accordingly.
  • C. Begin with the recommended base Lead Grade of B-. After a predetermined amount of time, evaluate the results and adjust the Grade accordingly.
  • D. Work with subject matter experts to define the key attributes of the ideal customer for Cloud Kicks' products.
  • E. Configure a qualification screen-based flow to assist Sales Reps in quickly determining which Leads are high priority.
Show Suggested Answer Hide Answer
Suggested Answer: BC 🗳️
by adams971 at May 22, 2022, 8:33 p.m.

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OldViking
6 months ago
Selected Answer: AD
A & D for me as other options don't take into account a key input that the business has loads of past data to analyse.
upvoted 1 times
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Vanthanh
7 months, 4 weeks ago
Selected Answer: AD
E is good step but not first step to take
upvoted 1 times
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Prexa
8 months, 1 week ago
Selected Answer: AE
A,D is correct.
upvoted 1 times
Prexa
8 months, 1 week ago
A,D is correct by mistake vote is wrong for E.
upvoted 1 times
...
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Geet17
9 months, 2 weeks ago
Selected Answer: AD
A & D looks correct
upvoted 1 times
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SuchiS
11 months, 3 weeks ago
https://www.salesforce.com/products/guide/lead-gen/scoring-and-grading/
upvoted 1 times
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kaiRoMa
1 year, 9 months ago
Definitly feels like A & D as part of the planning process
upvoted 4 times
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adams971
1 year, 11 months ago
who can explain? seems like the correct answer should be a & d
upvoted 3 times
...

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A (35%)
C (25%)
B (20%)
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