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By default, State and assigned to are required! I wonder why did I paid for contributor access so that I spend more time checking every answer? Anybody got an answer to that?
The correct answer is: AC.
State is not a field which can be filled in, it always contain a value and is not selected by user.
CI is not used to move Problem to Asses, just try by creating a Problem with Short Description (which is mandatory by default) and CI, Problem will stay in New
The question is not which fields are mandatory, it's which fields when chosen change the status to Assess, and it's CD. Create a problem without a configuration item or Assigned to, then add them and save the record. You will see that it automatically goes to Assess.
Business rule "Update Problem State to Assess" changes state to "Assess" when fields "State" and "Assigned to" on "assess_dialog_form_view" are provided.
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