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Exam CIS-ITSM topic 1 question 43 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 43
Topic #: 1
[All CIS-ITSM Questions]

How do you describe the relationship between a Knowledge article and a Knowledge base category?

  • A. Articles can only be published to one category
  • B. Articles must be published to at least one category
  • C. Articles must be approved by the selected category owner
  • D. Articles can be published to a category and subcategory
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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sauso
6 months, 2 weeks ago
Selected Answer: A
Page 220 Tokyo book 3. Knowledge Categories [kb_categoryl are associated to articles. An article may be published within a single category. Categories may be nested through parent-child relationships.
upvoted 2 times
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Flanky
7 months ago
Bad question: Even D is kind of correct. “(Optional) Select or add a subcategory.” https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/task/t_SelectACategory.html
upvoted 1 times
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MarlyB
8 months, 2 weeks ago
Selected Answer: A
From the book: Knowledge Categories (kb_category) are associated to articles. An article may be published within a single category.
upvoted 1 times
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Wewe1
8 months, 4 weeks ago
Selected Answer: A
Utah ebook Pg 220 ".........An article may be published within a single category."
upvoted 2 times
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marka_1267
10 months, 1 week ago
Selected Answer: A
A, p 220
upvoted 1 times
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lolnaman
1 year, 1 month ago
Selected Answer: A
Answer - A
upvoted 1 times
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betch252
1 year, 1 month ago
Selected Answer: A
Has to be A. If you could publish to more than one category, how would you do it since the category field is a single reference field.
upvoted 3 times
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Stiff112
1 year, 3 months ago
Selected Answer: A
A is correct, B is only valid for Knowledge Base
upvoted 3 times
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DevMoe
1 year, 3 months ago
A is correct - One artical can be linked with one category only
upvoted 2 times
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George_Ch
1 year, 4 months ago
Selected Answer: A
A is correct, B is only valid for Knowledge Base
upvoted 2 times
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som_420
1 year, 4 months ago
Selected Answer: B
correct
upvoted 1 times
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NoQuarantino
1 year, 4 months ago
I was able to publish an article without selecting a category. Do you mean i must choose a KNOWLEDGE BASE?
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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