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Explanation: Auto Close Resolved Cases Flow Designer flow closes the case, however, "This flow is not active by default."
source: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/auto-close-customer-service-case.html
given answer is correct.
https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/auto-close-customer-service-case.html
Cases are notautomatically closed by default. Correct answer is B.
upvoted 3 times
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