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Exam CIS-CSM topic 1 question 100 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 100
Topic #: 1
[All CIS-CSM Questions]

Which of the following child case states would cause parent - child case synchronization to fail? (Choose three.)

  • A. Resolved
  • B. In Progress
  • C. Awaiting Info
  • D. New
  • E. Closed
  • F. Cancelled
Show Suggested Answer Hide Answer
Suggested Answer: CDE 🗳️

Comments

Chosen Answer:
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RahulBhor
Highly Voted 1 year, 3 months ago
Selected Answer: AEF
This should be correct
upvoted 5 times
...
netvision_g
Most Recent 1 month ago
Selected Answer: AEF
Customize the logic for parent-child case synchronization based on the state of the child case. By default, if the child case is in the Resolved, Closed, or Cancelled state, there is no sync from the parent case. Source: https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/concept/extension-points-customer-service.html
upvoted 1 times
...
mrcharli66
4 months ago
Selected Answer: AEF
AEF correct
upvoted 2 times
...
NokoNice
5 months, 2 weeks ago
Selected Answer: AEF
AEF is Correct
upvoted 2 times
...
sephereth
5 months, 3 weeks ago
Selected Answer: AEF
Explanation: "Customize the logic for parent-child case synchronization based on the state of the child case. By default, if the child case is in the Resolved, Closed, or Cancelled state, there is no sync from the parent case." source: https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-service-management/concept/extension-points-customer-service.html
upvoted 2 times
...
Lucky62
9 months, 2 weeks ago
Selected Answer: AEF
AEF correct
upvoted 2 times
...
Romeoxmen
1 year ago
AEF is correct
upvoted 2 times
...
Bhavi9999
1 year, 2 months ago
Selected Answer: AEF
That should be the correct answer (A,E,F )
upvoted 2 times
...
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