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Exam CSA topic 1 question 296 discussion

Actual exam question from ServiceNow's CSA
Question #: 296
Topic #: 1
[All CSA Questions]

An order for new office equipment has been placed through the Service Catalog. How would you view the lists of requests after the orders have been placed?

  • A. All > Tables and Columns > Tasks
  • B. In the Navigation Filter, type “requests.list" and press the Enter key
  • C. All > Service Catalog > Requests
  • D. All > Service Catalog > Open Records > Items
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
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MACCA81
2 months ago
Selected Answer: D
I would have to go with D. I am surprised by people saying they've tested C and it's the correct answer, as C doesn't even exist. There’s NO All -> Service Catalog -> Requests. Now there is All -> Service Catalog -> Request Overview, but 1. it's not the same as C answer as it's Reuest Overview, not requests and 2. it's a Dashboard. On it you can review report widgets on request items by stages and open request items, etc. But they are in report types like Pies and Donuts, etc. Not what the question is asking for.
upvoted 1 times
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f740534
2 months, 2 weeks ago
It's C, I just tested it in my PDI. D is the list of requested items (RITM), C views REQ.
upvoted 1 times
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PetterRE
3 months, 1 week ago
Selected Answer: C
D views the list of requested items, while C views the list of requests, which is what the question is asking for, and therefore correct.
upvoted 2 times
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Joe15
4 months, 2 weeks ago
Selected Answer: D
D is the correct answer
upvoted 1 times
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6d50eb7
4 months, 2 weeks ago
Selected Answer: C
The question is how would you view the lists of REQUESTS, not items. Therefore the answer is C.
upvoted 3 times
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5852843
4 months, 3 weeks ago
I think the answer should be C because D is for items not requests. There can be multiple items in a request. To look at the requests not items, wouldn't the correct answer bc C?
upvoted 1 times
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jmm18
7 months, 2 weeks ago
D is the correct answer
upvoted 2 times
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Emuti
11 months, 2 weeks ago
D is the correct answer
upvoted 2 times
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al3xunder
1 year, 1 month ago
D is the correct answer
upvoted 2 times
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Philippvs
1 year, 2 months ago
Selected Answer: D
It makes more sense.
upvoted 2 times
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Miura001
1 year, 3 months ago
D is correct.
upvoted 1 times
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rittersportler
1 year, 3 months ago
Selected Answer: D
D is correct. Just tested it in my Dev instance.
upvoted 3 times
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smeagel
1 year, 3 months ago
there is no correct answer here. Should be Service Catalog -> open records -> requests
upvoted 3 times
Dekoreh
10 months, 2 weeks ago
D is actually correct.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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