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3308 Actual Exam Questions

Last updated on Dec. 11, 2024.
Vendor:Avaya
Exam Code:3308
Exam Name:Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance
Exam Questions:65
97% Passed the exam with this material
 

Topic 1 - Single Topic

Question #1 Topic 1

You are playing back a contact in the interactions application under contacts. The audio is playing fine, but you have no screen replay. You have confirmed that the screen has recorded, and is replayable from the Avaya Contact Recorder (ACR).
What is causing this problem?

  • A. ThePlayBackInstallation application has not been installed on your computer.
  • B. Your role does not allow you to replay screen.
  • C. You are logged in a wsuperuser.
  • D. Your preferences is not set to display screen for contacts replay.
Reveal Solution Hide Solution   Discussion  

Correct Answer: D 🗳️

Question #2 Topic 1

Where are Avaya Contact Recorder (ACR) alarms logged?

  • A. In the Tomcat logs
  • B. in the acr logs
  • C. in the usage report logs
  • D. in the var logs
Reveal Solution Hide Solution   Discussion  

Correct Answer: B 🗳️
Reference:
http://downloads.avaya.com/css/P8/documents/100157173

Question #3 Topic 1

Using a new computer, you are trying to log into the Enterprise Manager for the Application Server.
, Internet Explorer closes with no error.
What is causing this problem?

  • A. You are using Internet Explorer 8
  • B. You are using the wrong URL
  • C. You don’t have network connectivity to the Application Server.
  • D. You have the pop-up blocker turned on.
Reveal Solution Hide Solution   Discussion   1

Correct Answer: C 🗳️

Question #4 Topic 1

You are in the process of creating a new supervisor on the Framework server. You have created the user profile, but when you try and assign access rights, the
"Edit Access Rights" button is greyed out.
What is causing this problem?

  • A. You have not created a valid profile.
  • B. You have not created the user name and password.
  • C. You have not created the profile as a supervisor.
  • D. You have not assigned a user to a group.
Reveal Solution Hide Solution   Discussion   2

Correct Answer: D 🗳️

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