Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
Mail Us [email protected]
Menu
sale

Want to Unlock All Questions for this Exam?

Full Exam Access, Discussions, No Robots Checks

27
Students signed up in the last 24H

Avaya 7765X Exam Actual Questions

The questions for 7765X were last updated on April 23, 2024.
  • Viewing page 1 out of 17 pages.
  • Viewing questions 1-4 out of 71 questions
 

Topic 1 - Single Topic

Question #1 Topic 1

What are three ways to assign eLearning courses/quizzes? (Choose three.)

  • A. Interaction playback
  • B. Learn>Library
  • C. Management
  • D. Coaching
  • E. Evaluation BCE
Reveal Solution Hide Solution   Discussion  

Correct Answer: Explanation 🗳️

Question #2 Topic 1

What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)

  • A. They can decline the evaluation.
  • B. They can appeal the evaluation.
  • C. They can escalate it with the superior.
  • D. They can click on the disagree button in the evaluation view mode.
Reveal Solution Hide Solution   Discussion  

Correct Answer: BC 🗳️

Question #3 Topic 1

In Employee Manager, which Bulk Action is not possible?

  • A. Bulk Change the Supervisor Association
  • B. Bulk Change of Privileges
  • C. Bulk Change of Queue Association
  • D. Bulk Change the Recording Configuration A
Reveal Solution Hide Solution   Discussion  

Correct Answer: Explanation 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101025311
(43)

Question #4 Topic 1

When an Interaction is Flagged for QA, where can the QA Analyst see this interaction?

  • A. Plans
  • B. Evaluate > My Assignments
  • C. Adhoc Evaluations
  • D. View Evaluations
  • E. Distribution Pool
Reveal Solution Hide Solution   Discussion  

Correct Answer: B 🗳️

Next Questions

Get IT Certification

Unlock free, top-quality video courses on ExamTopics with a simple registration. Elevate your learning journey with our expertly curated content. Register now to access a diverse range of educational resources designed for your success. Start learning today with ExamTopics!

Start Learning for free
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel