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Exam 220-1101 topic 1 question 167 discussion

Actual exam question from CompTIA's 220-1101
Question #: 167
Topic #: 1
[All 220-1101 Questions]

To control costs, a company provides a limited number of users with company phones. One of these users opens a support ticket because the phone no longer allows Internet browsing over a cellular connection. The user acknowledges that the phone worked before the user’s child streamed several movies using the device. Which of the following describes why the phone cannot browse the internet?

  • A. The child accidentally connected to a neighbor’s WLAN.
  • B. The company’s group policy disabled the device.
  • C. The device has a data cap and has reached that limit.
  • D. The device’s plan has been unpaid.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by Novemberown at March 11, 2023, 10:32 a.m.

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Poker69
Highly Voted 1 year, 2 months ago
GPOs DO NOT APPLY TO PHONES B is not the correct answer
upvoted 5 times
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e643de3
Most Recent 1 week, 5 days ago
Selected Answer: A
Answer is A B: Memory issues typically result in system crashes, error messages, or application crashes, rather than symptoms of slowing down and fan fluctuations. C: Power supply issues may cause the system to fail to power on or experience random shutdowns D: Hard drive issues may lead to slow performance or data access errors, but they are unlikely to cause symptoms of fan fluctuation
upvoted 1 times
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Tomeq
1 year ago
Selected Answer: C
It looks like the device has a data cap and reach its limits. A user was able to stream several movies and after it, the issue appeared. Company policy ( using MDM ) would most likely block streaming those movies completely. It looks like the company is set at a data cap that reached its limits.
upvoted 2 times
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Novemberown
1 year, 2 months ago
This is a company's phone, definitely there's company policy to be understood by the staff that phone is only for work related purpose. The staff's child used it to stream videos online. This is against company's policy, it is possible for the company to disable the phone to have access to the internet. so, Answer is B
upvoted 1 times
lborden
1 year, 1 month ago
It says that the phone no longer allows internet browsing via *cellular data*, not that it is completely incapable of browsing the internet at all.
upvoted 3 times
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oatmealturkey
1 year, 1 month ago
I don't think so. I think they are trying to get us to confuse group policy with acceptable use policy. First since the company issued the phone, the company should have an MDM solution, so it should have blocked the user's child from streaming movies in the first place, much less several different movies at different times. But let's say they were not blocked and the company saw that the user violated the AUP so the phone's internet access is going to be disabled, then why would they only disable internet browsing over a cellular connection and not internet browsing over a WiFi connection as well? So as long as the user is on WiFi she can still do non-work-related stuff. I think the data cap limit is the correct answer.
upvoted 4 times
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