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Exam 220-1101 topic 1 question 365 discussion

Actual exam question from CompTIA's 220-1101
Question #: 365
Topic #: 1
[All 220-1101 Questions]

A laptop’s external webcam software is running, but neither images nor videos can be viewed. Which of the following should a technician do first?

  • A. Reseat the webcam.
  • B. Restart the computer and run system diagnostics.
  • C. Reinstall the webcam software and drivers.
  • D. Research new webcam firmware.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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b64ee20
1 week, 4 days ago
Selected Answer: A
It's asking "What should the technician do FIRST" and reseating the webcam would be the simplest thing to do initially. B, C, and D don't make much sense as you should start with the simplest possible solutions first.
upvoted 1 times
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Jackphygurz
1 week, 5 days ago
Selected Answer: C
It says a laptop's external webcam Software and not a laptop's external webcam. I believe there is a difference.
upvoted 1 times
b64ee20
1 week, 4 days ago
See question 54
upvoted 1 times
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b64ee20
1 week, 4 days ago
There is not a difference. Its referring to the laptops external webcam.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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