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Exam 220-1102 topic 1 question 2 discussion

Actual exam question from CompTIA's 220-1102
Question #: 2
Topic #: 1
[All 220-1102 Questions]

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?

  • A. SFTP
  • B. SSH
  • C. VNC
  • D. MSRA
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by ATill at Sept. 11, 2022, 3:41 p.m.

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Antwon
Highly Voted 1 year, 6 months ago
Selected Answer: B
The answer is B because we are discussing logging into a Linux SERVER (not a desktop). The best way to do that is via SSH.
upvoted 11 times
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vshaagar
Most Recent 1 week, 4 days ago
Selected Answer: B
B SSH. GUI is crashed. If GUI crashes how can he use VNC.
upvoted 1 times
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088b925
1 month ago
Selected Answer: C
VNC allows remote access to a system's desktop environment, providing a graphical interface that allows for troubleshooting and diagnosis. Since the GUI fails when attempting to log in remotely, using VNC would allow the administrator to visually observe the server's desktop environment, identify errors or failures, and potentially troubleshoot the problem further.
upvoted 1 times
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Ham_inclined
4 months, 3 weeks ago
Selected Answer: C
hmm, I guess its SSH. But I picked VNC cause we are trying to get into the GUI. I get that the GUI is crashing, but he was using RDP to remote into a linux server, so of course it wasn't working
upvoted 1 times
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newbie176
4 months, 4 weeks ago
he tried to use remote desktop on linux server to fix it which would have been VNC. but since the gui is crashing he needs to use ssh (command line) to fix it. I think that ssh is best answer
upvoted 3 times
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Raffaelloo
5 months ago
Selected Answer: B
SSH or Secure Shell is a network communication protocol that enables two computers to communicate (c.f http or hypertext transfer protocol, which is the protocol used to transfer hypertext such as web pages) and share data.
upvoted 2 times
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Onero_1z
6 months, 3 weeks ago
hghhgthgg
upvoted 2 times
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Stanoh
8 months, 3 weeks ago
C. VNC (Virtual Network Computing). VNC allows remote access to a graphical desktop environment, which will allow the administrator to view the server's GUI even when there are issues with the server's local display. This can help diagnose the cause of the crashing GUI and potentially resolve the issue.
upvoted 3 times
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Paula77
9 months, 1 week ago
Selected Answer: C
VNC is a remote desktop access protocol that allows users to view and interact with the graphical desktop environment of a remote computer. It provides a way for the administrator to access the Linux server's graphical interface remotely and investigate the GUI crash.
upvoted 1 times
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Mehsotopes
9 months, 1 week ago
Selected Answer: B
Uses a text based interface to give you access under CLI.
upvoted 1 times
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Kristheitguru
1 year, 1 month ago
Selected Answer: B
B Because u can SSH using the RDP port and test if the port is open.
upvoted 1 times
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Fuzm4n
1 year, 6 months ago
Selected Answer: B
It's B. Linux server. Issue with the GUI. You still need to log into it. You can login with a CLI via SSH. Not sure how you guys are getting D.
upvoted 4 times
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sioke
1 year, 7 months ago
How to transffer data between linux and windows Navigate and open File > Site Manager. Click a New Site. Set the Protocol to SFTP (SSH File Transfer Protocol). Set the Hostname to the IP address of the Linux machine. Set the Logon Type as Normal. Add the username and password of the Linux machine. Click on connect. can this help to clarify the answer to be B
upvoted 1 times
glenpharmd
1 year, 4 months ago
SFTP. You used this protocal as an example on how to transfer files between linux and windows. is that not one of the answers.
upvoted 1 times
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CTE_Instructor
1 year, 3 months ago
SFTP is SSH or Secure File Transfer Protocol and is not the correct answer to this question. This protocol is not used for logging in to a server, but does use SSH to transfer files between systems. The correct answer is SSH which will allow you to log in via CLI in order to troubleshoot whatever problem this team is having.
upvoted 1 times
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ATill
1 year, 7 months ago
It's not remote desktop. It's Microsoft Remote Assistance that helps with remote issues. It's a Windows desktop remoting into a Linux server. So it would be MSRA
upvoted 2 times
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simsbow1098
1 year, 7 months ago
The answer is SSH. VNC is for MACos. MSRA is for Windows. SFTP is a SSH file transfer protocol. The question says Linux. Only remote access protocol on all major OS platforms.
upvoted 2 times
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ATill
1 year, 7 months ago
Selected Answer: D
D seems to be the only logical choice
upvoted 1 times
AcrticSkies
1 year, 7 months ago
If the GUI for the MSRA was working, then D would be the answer. However, because of the line " the administrator sees the GUI is crashing" then the admin can't use MSRA to troubleshoot the issue. That's why the site is stating B (SSH) as the answer.
upvoted 9 times
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Anicka456
1 year, 7 months ago
Yes but only for Windows. my friend ... we are in Linux
upvoted 3 times
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