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Exam 220-1102 topic 1 question 104 discussion

Actual exam question from CompTIA's 220-1102
Question #: 104
Topic #: 1
[All 220-1102 Questions]

A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

  • A. Bridge the LAN connection between the laptop and the desktop.
  • B. Set the laptop configuration to DHCP to prevent conflicts.
  • C. Remove the static IP configuration from the desktop.
  • D. Replace the network card in the laptop, as it may be defective.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

Comments

Chosen Answer:
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Jimmy_Jam
Highly Voted 1 year, 3 months ago
Selected Answer: B
If you set a pc to DHCP it would remove the static address in the process. Two birds one stone.
upvoted 11 times
ydnatree
8 months, 3 weeks ago
This would only set the DHCP for the laptop, but won't resolve the issue if the specialized software requires a specific IP address.
upvoted 8 times
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Fannan
Highly Voted 9 months, 1 week ago
Selected Answer: C
The question says the software "requires a specifically allocated (IP) address" to connect to the software and it seems like the old desktop has been assigned that specific static IP address. Since the desktop is old and probably being replaced by the new laptop, it should be configured to use DHCP instead so that the new laptop can be assigned that specific IP address as it will be used more often by the user.
upvoted 8 times
apaiva25
1 week, 5 days ago
set the laptop to dhcp is not an option
upvoted 1 times
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Vukky
4 months ago
*The question says the *user* (instead of software as u wrote it)
upvoted 1 times
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PatrickH
Most Recent 5 months, 1 week ago
Its C because: They need to remove the Static IP address form the Desktop AND configure the Laptop with that static IP address. Definatly NOT B Give the Laptop a DHCP address. So its C but it needs a bit more clarity in fairness.
upvoted 4 times
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[Removed]
6 months, 3 weeks ago
Selected Answer: C
C ist correct. B is not a solution, because even when you use DHCP reservation for setting up a the specific static IP address for the laptop, the desktop will still have the same static IP address and the conflict of IP addresses will persist.
upvoted 1 times
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TacosInMyBelly
7 months, 1 week ago
Selected Answer: C
The key is in the wording...remove the static IP from the DESKTOP (old) so that the LAPTOP (new) can use the IP address without conflict.
upvoted 1 times
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AsadArif
8 months, 1 week ago
Selected Answer: B The question never mentions that either the laptop or the desktop have static IP. It just says that both of them get the same error message. So, the only way would be to set it on DHCP to avoid conflicts and get the device's specific IP address.
upvoted 1 times
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ScorpionNet
8 months, 3 weeks ago
Selected Answer: C
C is the best option. If you set it to DHCP, it's completely fine, but you would have to update the exclusions. C is considered a better option so the way that It would prevent any conflicts. To ensure it's not causing any conflicts, make sure you update the exclusions on the DHCP server.
upvoted 2 times
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alexkeung
9 months ago
Selected Answer: C
As setting the laptop to dhcp alone will not provide a specific address for the machine (need a reservation as well), B is incorrect. C is a better answer, the old desktop is changed to DHCP, the IP conflict is resolved and it also gives the new laptop a specific address.
upvoted 2 times
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ComPCertOn
9 months ago
Selected Answer: C
Answer:C Explanation: The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
upvoted 4 times
NickDrops
8 months, 1 week ago
This is def it. Thanks!
upvoted 1 times
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ZainKambo
9 months ago
Selected Answer: C
Remove the static IP configuration from the desktop, As app need a specific address, New laptop can get that address. but before we have to change that address in old desktop, which may be will not in use anymore.
upvoted 2 times
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sean01
9 months, 2 weeks ago
Selected Answer: C
'the user requires a specifically allocated address' makes me choose C over B.
upvoted 2 times
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solaWONDER
10 months, 2 weeks ago
To resolve the issue of receiving a message stating that the address is already in use when attempting to log in to specialized software, the technician should most likely perform the following steps: C. Remove the static IP configuration from the desktop.
upvoted 1 times
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Kinjie
10 months, 3 weeks ago
B is the correct option, doing so will remove static address, set reservation in DHCP
upvoted 1 times
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Nonickname176798512478
10 months, 3 weeks ago
Selected Answer: C
The "specially allocated address" is what pulled me towards C
upvoted 2 times
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RoPsur
11 months ago
Selected Answer: B
When you set DHCP, also configure the reservation of the address you need. :)
upvoted 1 times
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Delawasp
11 months, 2 weeks ago
Selected Answer: C
Based on the information provided, the most likely solution to resolve the issue is option C: Remove the static IP configuration from the desktop. The message stating that the address is already in use indicates a conflict with IP addresses. The fact that both the laptop and the desktop are experiencing the same issue suggests that the problem lies with the IP configuration on the desktop. The technician should check the desktop's network settings and remove any static IP configuration that may be causing the conflict.
upvoted 2 times
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DerekM
1 year ago
Selected Answer: C
Based on the information provided, it is most likely that the static IP address assigned to the desktop is conflicting with the address required for the specialized software. To resolve the issue, the technician should remove the static IP configuration from the desktop, which should allow the required address to be allocated to the software or the laptop as needed. Therefore, the correct answer is C.
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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