New account officers are responsible for setting up new customer accounts, which often involves collecting necessary documentation for tax reporting and compliance purposes. The Form W-9, Request for Taxpayer Identification Number and Certification, is used to gather information from individuals or entities that receive payments subject to IRS information reporting. Understanding the detailed use of W-9 forms is essential for new account officers to ensure the bank's compliance with IRS requirements, particularly for reporting interest income on accounts and for certain other payments made by the bank