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Exam AWS Certified Cloud Practitioner CLF-C02 topic 1 question 135 discussion

Exam question from Amazon's AWS Certified Cloud Practitioner CLF-C02
Question #: 135
Topic #: 1
[All AWS Certified Cloud Practitioner CLF-C02 Questions]

A company is assessing its AWS Business Support plan to determine if the plan still meets the company’s needs. The company is considering switching to AWS Enterprise Support.
Which additional benefit will the company receive with AWS Enterprise Support?

  • A. A full set of AWS Trusted Advisor checks
  • B. Phone, email, and chat access to cloud support engineers 24 hours a day, 7 days a week
  • C. A designated technical account manager (TAM) to assist in monitoring and optimization
  • D. A consultative review and architecture guidance for the company’s applications
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by Sreeni_A at Nov. 11, 2023, 8:36 p.m.
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BigMF
Highly Voted 1 year, 6 months ago
Selected Answer: D
D is the correct answer. Everyone that is selecting C is not reading the full answer for C correctly. It says that the TAM is for monitoring and optimization. However, if you go to the AWS page that lists the differences between the plans (https://aws.amazon.com/premiumsupport/plans/), you'll see that the TAM is actually for Architectural and Operational guidance, NOT monitoring and optimization. Here's the text from that page: "Designated Technical Account Manager (TAM) to provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS"
upvoted 14 times
uzer1901
1 year ago
This one is hard because if we go by wording, the Enterprise support plan is supposed to offer more than one consultative review (Enterprise On-Ramp offers an annual one). Option D. says "A consultative review..." and it doesn't even specify if it is annually or what. To be safe, I would personally go with option C, but honestly, we should not be nitpicking these answers like this. Too complicated of a question for the required level for this exam in my opinion.
upvoted 3 times
uzer1901
1 year ago
Forgot to add my reference! https://aws.amazon.com/premiumsupport/plans/
upvoted 3 times
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f964633
1 year, 1 month ago
Hello, I disagree. Even though option D might be appealing to you, it is not a unique feature of the Enterprise Support plan. This high-touch, consultative support from a dedicated TAM is the primary additional benefit that the company will receive by switching to the AWS Enterprise Support plan.Therefore, the correct answer is C. A designated technical account manager (TAM) to assist in monitoring and optimization.
upvoted 1 times
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1507a4f
Most Recent 1 week, 4 days ago
Selected Answer: C
The correct answer is: C. A designated technical account manager (TAM) to assist in monitoring and optimization ✅ Reasoning: AWS Business Support already includes: All AWS Trusted Advisor checks (A) 24x7 phone, email, and chat access to Cloud Support Engineers (B) AWS Enterprise Support includes everything in Business Support plus: A dedicated Technical Account Manager (TAM) who provides: Proactive guidance Monitoring Optimization help Strategic planning for workloads This TAM benefit is exclusive to Enterprise Support.
upvoted 1 times
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Ant0507
5 months, 3 weeks ago
Selected Answer: D
It comes down to C and D because the additional benefit is going to be a TAM. Im going to go with D though, because it defines what a TAM does. A designated TAM provides consultative architectural and operational guidance tailored to your applications and use cases.
upvoted 1 times
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Smile03
6 months, 3 weeks ago
Selected Answer: C
A designated technical account manager (TAM) to assist in monitoring and optimization
upvoted 1 times
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Amin_013
7 months, 3 weeks ago
Selected Answer: C
AWS Enterprise Support: a designated Technical Account Manager (TAM) to provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS
upvoted 2 times
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chalaka
1 year, 4 months ago
Selected Answer: C
AWS Enterprise Support: a designated Technical Account Manager (TAM) to provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS
upvoted 4 times
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Jumpy007
1 year, 6 months ago
Selected Answer: C
C is correct: https://aws.amazon.com/premiumsupport/plans/enterprise/ B isn't correct because no mail contact 24x7 access to Cloud Support Engineers via phone, chat, and web.
upvoted 2 times
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Cjroblese
1 year, 6 months ago
Selected Answer: C
C us correct AWS Enterprise Support provides a comprehensive suite of resources, including proactive planning, advisory services, automation tools, communication channels, and 24/7 expert support. Our Support engineering team is trained in all technical domains covered by AWS, and is available to provide you with general guidance, how-to advice, best practice help, troubleshooting, and operational support. You will also get access to a Technical Account Manager (TAM) who will provide consultative architectural and operational guidance delivered in the context of your applications and use-cases to help you achieve the greatest value from AWS.
upvoted 2 times
BigMF
1 year, 6 months ago
You have provided evidence as to why D is the correct answer and not C. The TAM provides architectural guidance, not monitoring and optimization.
upvoted 1 times
Taku2023
1 year, 5 months ago
So monitoring and optimization can't fall under operations? just asking
upvoted 1 times
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Ruffyit
1 year, 6 months ago
Answer is "C" Yo! where is the 24 hour TAM for Business?
upvoted 1 times
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1509
1 year, 7 months ago
answer "B" is the correct answer. AWS Business Support Plan (24/7):- -> Intended to be used if you have production workloads. ->Trusted Advisor – Full set of checks + API access -> 24x7 phone, email, and chat access to Cloud Support Engineers AWS Enterprise On-Ramp Support Plan (24/7):- -> Intended to be used if you have production or business critical workloads -> All of Business Support Plan + -> Access to a pool of Technical Account Managers (TAM) -> Concierge Support Team (for billing and account best practices) -> Infrastructure Event Management, Well-Architected & Operations Reviews
upvoted 1 times
Notmeforsure
1 year, 6 months ago
Answer is "C" Yo! where is the 24 hour TAM for Business?
upvoted 2 times
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BShelat
1 year, 7 months ago
Selected Answer: C
https://aws.amazon.com/premiumsupport/plans/
upvoted 2 times
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asdfcdsxdfc
1 year, 9 months ago
Selected Answer: C
C is correct
upvoted 2 times
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Sreeni_A
1 year, 9 months ago
Answer C as Enterprise support plan has TAM
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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