Exam AWS Certified Alexa Skill Builder - Specialty topic 1 question 30 discussion

Exam question from Amazon's AWS Certified Alexa Skill Builder - Specialty

Question #: 30
Topic #: 1

[All AWS Certified Alexa Skill Builder - Specialty Questions]

An Alexa Skill Builder receives feedback from users that a specific utterance causes Amazon Alexa to trigger the skill's AMAZON.HelpIntent rather than triggering the correct intent and slot.
How can the Builder reproduce this behavior to troubleshoot the problem?

A. Use the AWS Lambda test feature to send a request with the given intent and slot combination.
B. Set up a unit test in the code base to simulate what happens when the given intent and slot combination are dispatched within the skill.
C. Use the Manual JSON tab on the Test page of the developer console to see what happens when a request for the given intent and slot combination is sent to the skill
D. Use the Alexa Simulator tab on the Test page of the developer console to test the utterances the users have reported.

Show Suggested Answer

Suggested Answer: B 🗳️

by morondanga at Aug. 30, 2020, 11:31 p.m.

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AndyParish

3 years, 8 months ago

I agree that this should be D. Seems the most common approach that Amazon want you to use.

upvoted 3 times

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morondanga

3 years, 9 months ago

Not sure about the answer but b seems to be the less likely answer, am I wrong?

upvoted 1 times

Babyfacer

3 years, 8 months ago

Agree. I think it is D.

upvoted 1 times

Babyfacer

3 years, 8 months ago

Source finally was found: https://developer.amazon.com/blogs/alexa/post/173575ce-3303-493a-a2e1-22ec81e7525d/test-your-live-alexa-skills-to-maintain-a-consistent-customer-experience-over-time With the ability to test live skills, you can simulate and reproduce any issues reported by customers. Live skill testing also allows you to set up automated test cases for production environments through the Skill Management API (SMAPI), which will report if there are any changes in expected skill behavior or the customer experience over time. ....... After you select the live skill to test, you can debug customer-reported issues or investigate feedback using the Alexa simulator with the provided JSON responses.

upvoted 2 times

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