Amazon Connect is a cloud-based contact center service that enables you to set up an on-demand, scalable, and cost-effective contact center solution. It provides features for voice and chat communication channels, along with tools for creating customized customer interactions and managing agent workflows.
dont belive on chatgpt...you can crosscheck for multiple questions...once you get answer from chatgpt..just cross question to it like "Are you sure that is the answer " - Chatgpt will provide different option..I had checked it multiple times..
B. Amazon Connect is an AWS service that provides an on-demand, cloud-based contact center that enables businesses to provide high-quality customer service at a lower cost than traditional contact center solutions. It is a fully managed service that can scale up or down to meet changing business needs, and it provides features such as automatic call distribution, call recording, and analytics.
B. Amazon Connect
Amazon Connect is an AWS service that provides an on-demand, cloud-based contact center. It enables customers to create a cloud-based contact center, with features such as automatic call distribution, interactive voice response (IVR), and call queues. Amazon Connect allows customers to quickly set up and scale a contact center, and pay only for the resources they use.
AWS Direct Connect is a service that allows you to establish a dedicated network connection from your on-premises data centers to AWS.
AWS Support Center is a service that provides customers with a centralized place to manage their AWS support cases and subscriptions.
AWS Managed Services is a service that provides customers with automated, day-to-day management of their AWS infrastructure and services, such as patch management, backups, and monitoring.
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