The operational excellence pillar of the AWS Well-Architected Framework includes the continual improvement of processes and procedures as a priority. It focuses on optimizing processes, procedures, and workflows to deliver business value efficiently and effectively.
D. Operational excellence
"The operational excellence pillar focuses on running and monitoring systems, and continually improving processes and procedures. Key topics include automating changes, responding to events, and defining standards to manage daily operations."
https://aws.amazon.com/architecture/well-architected/?wa-lens-whitepapers.sort-by=item.additionalFields.sortDate&wa-lens-whitepapers.sort-order=desc&wa-guidance-whitepapers.sort-by=item.additionalFields.sortDate&wa-guidance-whitepapers.sort-order=desc#:~:text=The%20operational%20excellence%20pillar%20focuses%20on%20running%20and%20monitoring%20systems%2C%20and%20continually%20improving%20processes%20and%20procedures.%20Key%20topics%20include%20automating%20changes%2C%20responding%20to%20events%2C%20and%20defining%20standards%20to%20manage%20daily%20operations.
Refine operations procedures frequently: As you use operations procedures, look for opportunities to improve them. As you evolve your workload, evolve your procedures appropriately. Set up regular game days to review and validate that all procedures are effective and that teams are familiar with them.
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