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Exam CLTD topic 1 question 98 discussion

Actual exam question from APICS's CLTD
Question #: 98
Topic #: 1
[All CLTD Questions]

A logistics manager has received a lot of customer complaints concerning damaged products. This represents which of the following customer service dimensions?

  • A. Time
  • B. Dependability
  • C. Communication
  • D. Convenience
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by Ritaakl at June 21, 2021, 8:28 a.m.

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Wanttobelogisticspro
1 year, 9 months ago
I dont know what is correct answer... anyone know this?
upvoted 1 times
...
Sanako
2 years, 6 months ago
Can't open a comment on question 87. Do you agree with the answer?
upvoted 1 times
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Ritaakl
2 years, 10 months ago
Should be B
upvoted 1 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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