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Exam CESP topic 1 question 51 discussion

Actual exam question from APSE's CESP
Question #: 51
Topic #: 1
[All CESP Questions]

You are a job coach for a 51-year-old male who has a cognitive disability. You decide to perform a site check to see how he has been doing at his job at a diner. When you arrive, you learn from his manager that he has been rude to customers lately. Which of the following is the LEAST appropriate response?

  • A. Speak with him to try and determine what factors may be causing this behavior.
  • B. Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.
  • C. Observe him as he is working to identify the situations that occur before he acts inappropriately.
  • D. Discuss this with him publicly so that his co-workers and manager know that you have addressed the concern.
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Suggested Answer: D 🗳️

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