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Exam 7495X All Questions

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Exam 7495X topic 1 question 16 discussion

Actual exam question from Avaya's 7495X
Question #: 16
Topic #: 1
[All 7495X Questions]

During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)

  • A. Conference a supervisor
  • B. Email
  • C. Transfer to a supervisor
  • D. Transfer a file
  • E. Initiate a co-browse session
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Suggested Answer: BD 🗳️
by rsosa at June 10, 2020, 2:46 p.m.

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krs406
4 years, 5 months ago
Transfer file and co-browse are correct options
upvoted 1 times
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rsosa
4 years, 11 months ago
Answer should be Transfer file and co-browse: https://downloads.avaya.com/css/P8/documents/101029859
upvoted 2 times
...
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