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Exam 6211 All Questions

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Exam 6211 topic 1 question 8 discussion

Actual exam question from Avaya's 6211
Question #: 8
Topic #: 1
[All 6211 Questions]

Which Avaya Aura® Contact Center component is the application agents used to handle voice and non-voice contacts?

  • A. Contact Center Multimedia (CCMM)
  • B. Avaya Agent Desktop (AAD)
  • C. Contact Center Manager Server (CCMS)
  • D. Contact Center Manager Administration (CCMA)
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Suggested Answer: C 🗳️
by gomatetu at April 4, 2025, 9:45 p.m.

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