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Exam 3314 All Questions

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Exam 3314 topic 1 question 16 discussion

Actual exam question from Avaya's 3314
Question #: 16
Topic #: 1
[All 3314 Questions]

Which statement about Proactive Outreach Manager (POM) is true?

  • A. The POM call back feature supports progressive dialing mode.
  • B. POM provides Common Agent Desktop integration with Call Center Elite.
  • C. Contact Recorder uses the same Dialer license for the integration with POM.
  • D. POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.
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Suggested Answer: D 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101041969
by lugiricy at April 5, 2025, 1:53 a.m.

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