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Exam 6211 topic 1 question 26 discussion

Actual exam question from Avaya's 6211
Question #: 26
Topic #: 1
[All 6211 Questions]

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which name convention differentiates multimedia skillsets from voice skillsets?

  • A. A multimedia suffix is added to the skillset name.
  • B. A multimedia prefix is added to the skillset name.
  • C. A multimedia disposition code is added to the skillset.
  • D. Multimedia is added to the skillset name.
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Suggested Answer: C 🗳️
by lidefefu at April 5, 2025, 2:28 a.m.

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