Exam 6210 topic 1 question 34 discussion

Actual exam question from Avaya's 6210

Question #: 34
Topic #: 1

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the
Contact Center.
Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

A. OD application steps can include call treatments, such as music or ringback.
B. OD allows you to view real-time statistics for each skillset.
C. OD applications can provide call routing, such as skill-based routing.
D. OD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.

Show Suggested Answer

Suggested Answer: BCD 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101017364

by PrashanjeetPal at Sept. 21, 2020, 3:42 p.m.