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Exam 7495X All Questions

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Exam 7495X topic 1 question 18 discussion

Actual exam question from Avaya's 7495X
Question #: 18
Topic #: 1
[All 7495X Questions]

Which statement about Avaya Oceana® Engagement Designer (ED) Work Flows is true?

  • A. ED Work Flows are not required while Task Bundles are present in the Engagement Designer.
  • B. ED Work Flow is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.)
  • C. ED Work Flow cannot be edited by the Customers/Business Partners as per their Business Logic.
  • D. ED Work Flow is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.)
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Suggested Answer: B 🗳️

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krs406
4 years, 5 months ago
Correct Answer is D ( It is required for every interaction & is a mendatory snapin)
upvoted 1 times
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