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Exam 7230X topic 1 question 3 discussion

Actual exam question from Avaya's 7230X
Question #: 3
Topic #: 1
[All 7230X Questions]

A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.
Which Discipline in 8D Methodology describes the action of the Network Administrator?

  • A. D4
  • B. D3
  • C. D2
  • D. D1
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Suggested Answer: A 🗳️
Reference:
http://www.brooks.com/my-brooks/suppliers/~/media/Files/Suppliers/Documents/5_Why_Root_Cause_Corrective_Actions.pdf
by YiannisM at April 6, 2021, 3:15 p.m.

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YiannisM
4 years, 1 month ago
Wrong answer. D4 is the root cause and it is carried out by Tier 3. The Correct answer is D (D1 Establish a team) and it is carried out either by Tier 2 or Business Partner
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