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Exam 7492X topic 1 question 2 discussion

Actual exam question from Avaya's 7492X
Question #: 2
Topic #: 1
[All 7492X Questions]

Which three statements are true about virtual routing? (Choose three.)

  • A. CTI is a required component for multi-site configuration.
  • B. Virtual routing allows the call centers to be transparent, and act as a virtual call center that is transparent to the user.
  • C. Virtual routing involves only contacts that are non-voice related such as email and chat.
  • D. Virtual routing determines where to route the call according to the criteria: Look-ahead interflow or Advanced look-ahead interflow.
  • E. Virtual can be implemented in single-site or multi-site configuration.
Show Suggested Answer Hide Answer
Suggested Answer: BCE 🗳️

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wreckless
8 months, 4 weeks ago
Correct!
upvoted 1 times
visnja
4 months, 1 week ago
BDE - non-voice (chat and mails) not related
upvoted 1 times
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