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A call center supervisor is trying to initiate an emergency condition by using FAC. After entering the required FAC, a busy signal is returned. Which three reasons are causing this problem? (Choose three.)
A.
The variable associated with emergency is not defined.
B.
The COS-group of the telephone set Console Permission disabled.
C.
The COS-group of the telephone set has Priority Calling disabled.
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wreckless
2 years, 3 months ago