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Exam DMF topic 1 question 121 discussion

Actual exam question from CDMP's DMF
Question #: 121
Topic #: 1
[All DMF Questions]

An organisation that parses its call centre audio files to assess the emotional state of its callers is using:

  • A. Voice recognition techniques
  • B. Overly invasive monitoring analysis
  • C. Predictive analytics
  • D. Reactive analytics
  • E. Sentiment analysis
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Suggested Answer: E 🗳️
by ajeeth180 at May 23, 2025, 9:24 p.m.

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ajeeth180
3 weeks, 5 days ago
Selected Answer: E
answer is E
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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