ExamTopics Logo
Mail Us[email protected]
Menu
Cisco Discussions
exam questions

Exam 300-815 All Questions

View all questions & answers for the 300-815 exam
Go to Exam

Exam 300-815 topic 1 question 149 discussion

Actual exam question from Cisco's 300-815
Question #: 149
Topic #: 1
[All 300-815 Questions]



Refer to the exhibit. A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?

  • A. Verify that the correct port numbers are used for the SIP trunk.
  • B. Ensure that the SIP Trunk Security Profile is configured to use UDP for transport.
  • C. Start the Cisco Call Manager service at the destination.
  • D. Ensure that Cisco UCM can resolve the destination address via DNS.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by abc010 at April 16, 2023, 10:18 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
Piji
5 months ago
Selected Answer: D
The correct answer is D. If you look at the exhibit the "Destination Address in an SRV" selected. Then the port number will be identified from SRV record, so selecting 0 is fine.
upvoted 1 times
Piji
5 months ago
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-im-presence-service/118590-config-cucm-00.html
upvoted 1 times
...
...
729edae
8 months, 1 week ago
Selected Answer: D
I vote D. John Doe is correct in their assessment.
upvoted 1 times
...
rsl4u
11 months, 1 week ago
To support John_Doe_9999's answer, I found this URL: https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213718-calls-through-session-initiation-protoco.html In this document under the section Troubleshoot you find: Scenario 3. For Local=3, possible reason could be DNS server is not reachable or DNS is not properly configured to resolve hostname or SRV which is configured on local SIP trunk
upvoted 2 times
...
dirkske78
11 months, 1 week ago
Selected Answer: D
Local=3 (DNS query failed)
upvoted 1 times
...
FrankPic
11 months, 1 week ago
The Status Reason codes are provided below: Local=1 (request timeout) Local=2 (local SIP stack is not able to create a socket connection with the remote peer) Local=3 (DNS query failed) These error codes can be found in the following System Error Messages Guide for UC_CALLMANAGER-3-SIPTrunkOOS alarm. Ref: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/8_x/ccmalarms861.html#UC_CALLMANAGER-5-SIPNormalizationAutoResetDisabled D is correct
upvoted 3 times
...
john_doe_9999
1 year ago
Selected Answer: D
I'm going with D because if you can't even resolve the hostname, the port doesn't matter. I'm thinking that's why the make it 0 just to make it tricky. You have to think of order of operations.
upvoted 2 times
john_doe_9999
1 year ago
I also confirmed you can indeed use "0" for your destination port on a SIP trunk.
upvoted 1 times
john_doe_9999
1 year ago
To add to this further, the down reason of "local=3" means the DN Query Failed, so D is correct for sure
upvoted 1 times
...
...
...
abc010
1 year, 8 months ago
Selected Answer: A
Should be A?
upvoted 2 times
Piji
5 months ago
The SRV ticked on exhibit, and that is normal to have port 0 as port will be restored from SRV record.
upvoted 1 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel