After a user configures a connection profile with a bookmark list and tests the clientless SSLVPN connection, all of the bookmarks are grayed out. What must be done to correct this behavior?
A.
Apply the bookmark to the correct group policy.
B.
Specify the correct port for the web server under the bookmark.
C.
Configure a DNS server on the Cisco ASA and verify it has a record for the web server.
D.
Verify HTTP/HTTPS connectivity between the Cisco ASA and the web server.
https://www.cisco.com/c/en/us/support/docs/security-vpn/webvpn-ssl-vpn/119417-config-asa-00.html#anc15:~:text=simultaneous%2Dlogins%2020-,WebVPN%20Clients%20Cannot%20Hit%20Bookmarks%20and%20is%20Grayed%20Out,-Problem
WebVPN Clients Cannot Hit Bookmarks and is Grayed Out
Problem
If these bookmarks were configured for users to sign in to the clientless VPN, but on the home screen under "Web Applications" they show up as grayed out, how can I enable these HTTP links so that the users are able to click them and go into the particular URL?
Solution
You should first make sure that the ASA can resolve the websites through DNS. Try to ping the websites by name. If the ASA cannot resolve the name, the link is grayed out. If the DNS servers are internal to your network, configure the DNS domain-lookup private interface.
Grayed-out bookmarks is always DNS issues.
Indeed ASA is not a DNS server, but you dont have to configure the ASA as a DNS server, just add a DNS server in the config
I think C is the correct answer
https://www.cisco.com/c/en/us/support/docs/security-vpn/webvpn-ssl-vpn/119417-config-asa-00.html#anc15:~:text=simultaneous%2Dlogins%2020-,WebVPN%20Clients%20Cannot%20Hit%20Bookmarks%20and%20is%20Grayed%20Out,-Problem
D must be correct.
Grayed-out bookmarks typically indicate a connectivity issue between the Cisco ASA and the web server hosting the applications or resources associated with the bookmarks. By verifying the HTTP/HTTPS connectivity, you ensure that the ASA can establish a connection with the web server.
ASA is a firewall not a DNS server.
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