Exam 300-810 topic 1 question 133 discussion

Actual exam question from Cisco's 300-810

Question #: 133
Topic #: 1

Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user is reporting that instant messages are not reaching the intended recipient. The engineer is unable to see the full instant message in the trace file. In which trace in the transaction must the engineer resolve this issue?

A. Presence Engine
B. XCP Connection Manager
C. XCP Router
D. Client Profile Agent

Show Suggested Answer

Suggested Answer: B 🗳️

by Eamy91 at June 15, 2023, 3:45 p.m.

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Iva9693

9 months, 3 weeks ago

Selected Answer: C

. XCP Connection Manager The XCP Connection Manager handles client connections and is responsible for maintaining the connection between the Jabber client and the server. However, it might not give you detailed information about the message's path. C. XCP Router The XCP Router is responsible for routing XMPP traffic, including instant messages, between different components and servers. If instant messages are not being delivered correctly, the XCP Router trace would be crucial for tracking the message flow and identifying any issues.

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Iva9693

10 months, 2 weeks ago

Selected Answer: C

I think C is the right answer

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Eamy91

1 year, 11 months ago

Selected Answer: B

Maybe B or C https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/10_5_1/CUP0_BK_CE43108E_00_config-admin-guide-imp-105/CUP0_BK_CE43108E_00_config-admin-guide-imp-105_chapter_010100.html End user has issues sending or receiving instant messages. Perform traces for the listed services on the IM and Presence Service nodes on which the sender and recipient are provisioned. Cisco XCP Connection Manager Cisco XCP Router

upvoted 2 times

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