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Exam 300-720 topic 1 question 136 discussion

Actual exam question from Cisco's 300-720
Question #: 136
Topic #: 1
[All 300-720 Questions]

An organization wants to designate help desk personnel to assist with tickets that request the release of messages from the spam quarantine because company policy does not permit end-user quarantine access to employees directly. Which two roles must be used for these personnel to release messages while restricting access to make configuration changes in the Cisco ESA? (Choose two.)

  • A. Administrator
  • B. Read-Only Operator
  • C. Technician
  • D. Quarantine Administrator
  • E. Help Desk User
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Suggested Answer: BE 🗳️

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GVKD
11 months ago
Selected Answer: BE
B and E are Correct. All users with administrator privileges can change spam quarantine settings and view and manage messages in the spam quarantine. You do not need to configure spam quarantine access for administrator users. If you configure access to the spam quarantine for users with the following roles, they can view, release, and delete messages in the spam quarantine: -Operator -Read-only operator -Help desk user -Guest -Custom user roles that have spam quarantine privileges These users cannot access spam quarantine settings. https://www.cisco.com/c/en/us/td/docs/security/esa/esa14-0/user_guide/b_ESA_Admin_Guide_14-0/b_ESA_Admin_Guide_12_1_chapter_0100000.html?bookSearch=true#con_1624156
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