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Exam 400-051 topic 10 question 36 discussion

Actual exam question from Cisco's 400-051
Question #: 36
Topic #: 10
[All 400-051 Questions]

A UCCX manager is monitoring several groups and has added a new team for the finance department. The manager can monitor all team members except those that have just been in the finance department. Which UCCX administration steps can resolve the issue?

  • A. Subsystem>Team>Assign Supervisor and Contact Service Queue
  • B. Wizards> RmCm Wizards>Modify Existing Service Queue
  • C. Tools>User Management>Supervisor Capability View
  • D. Subsystem>RmCm.>Resources
  • E. Tools>User Management>Agent Capability View
  • F. Subsystem>RmCm>Contact Service Queue D
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Suggested Answer: Explanation 🗳️
by fireman17 at Jan. 10, 2020, 3:06 p.m.

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fireman17
5 years, 5 months ago
I think is D. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10-0/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10-0_chapter_0111.html#UCCX_TK_AF9EC3FA_00
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