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Exam 820-605 topic 1 question 108 discussion

Actual exam question from Cisco's 820-605
Question #: 108
Topic #: 1
[All 820-605 Questions]

What is the order of the key elements of process improvement for Customer Success?

  • A. measure, define, analyze, control, improve
  • B. define, measure, analyze, improve, control
  • C. define, analyze, measure, improve, control
  • D. analyze, define, measure, control, improve
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Suggested Answer: B 🗳️
by jerj at Oct. 28, 2023, 3:19 p.m.

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jerj
7 months, 3 weeks ago
Selected Answer: B
Correct B Reference: https://www.pmi.org/learning/library/five-elements-process-oriented-project-6946#:~:text=DMAIC%20stands%20for%20Define%2C%20Measure,understand%2C%20a nd%20simply%20make%20sense
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