Exam 350-801 topic 1 question 388 discussion

Actual exam question from Cisco's 350-801

Question #: 388
Topic #: 1

An engineer has a Cisco UCM cluster on version 12.5(1). The engineer registered and configured a new Cisco IP phone 8851 to Cisco UCM and assigned it to a user. If the message on Cisco UCM says "Rejected," this issue should be addressed by pressing the gear button on the phone and choosing administrator settings. What is the next step that the engineer must take to resolve the issue?

A. reset settings > reset device
B. reset settings > all settings
C. reset device > all settings
D. all settings > erase

Show Suggested Answer

Suggested Answer: B 🗳️

by Bspeaky12 at Nov. 2, 2023, 6:33 p.m.

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Rustynailz

7 months, 2 weeks ago

It's B. This happens to me all the time at work.

upvoted 2 times

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Kabimas66

7 months, 3 weeks ago

Answer is B https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series/P881_BK_C136782F_00_cisco-ip-phone-8811-8841_chapter_01111.html

upvoted 2 times

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john_doe_9999

11 months, 3 weeks ago

Selected Answer: B

B makes the most sense in this question.

upvoted 3 times

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Bspeaky12

1 year ago

Should be B? Press the Settings (gear) button -> Admins Settings -> Reset Settings -> All Settings.