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Exam 500-442 topic 1 question 24 discussion

Actual exam question from Cisco's 500-442
Question #: 24
Topic #: 1
[All 500-442 Questions]

In CCE deployments, which two configuration tasks can be performed via the Finesse Server Administration page? (Choose two.)

  • A. Routing scripts
  • B. Workflows
  • C. Routing Layouts
  • D. Skill-groups
  • E. Reason Codes
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Suggested Answer: AE 🗳️
by Fred2061 at Nov. 26, 2023, 4:39 p.m.

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dhia1706
2 months, 4 weeks ago
Selected Answer: CE
could be C and E, as on finesse page u can configure layout of agent where u can add gadgets
upvoted 1 times
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Fred2061
5 months, 1 week ago
Ans. = Workflow & Reason Codes (B & E)
upvoted 4 times
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