Exam 300-815 topic 1 question 160 discussion

no such thing as standard group pick up - answer is B

Once again, I agree with John Doe here, A is the most viable answer. One button press and the question is about Sales picking up calls in the Sales Department. "all the calls in the department". Standard Call Pickup accomplishes this.

I believe it's C The Other Group Pickup feature allows users to pick up incoming calls in a group that is associated with their own group. The Unified Communications Manager automatically searches for the incoming call in the associated groups to make the call connection when the user activates this feature from a Cisco Unified IP Phone. Users use the softkey, OPickUp, for this type of call pickup.

I believe this one is A A. Standard Call Pickup Pressing the Pickup softkey alone diverts the call within your own group to your phone B. Group Call Pickup You must us the softkey AND enter the group ID C. Other Group Call Pickup You can divert calls from associated groups with a single press, but this is for groups other than your own that you are associated with. The question is specific to a single sales group D. Directed Call Pickup You must use the softkey AND dial the extension