Exam 300-810 topic 1 question 131 discussion

Actual exam question from Cisco's 300-810

Question #: 131
Topic #: 1

Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client. Which action must the engineer take to resolve this issue?

A. Add the “Allow control of the device from the CTI” option under the client services profile configuration page.
B. Associate the User with the desk phone under the user configuration page on Cisco UCM.
C. Add the “Allow control of the device from the CTI” option under the desk phone configuration page.
D. Select “Primary Line” under the user configuration page on Cisco UCM.

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Suggested Answer: B 🗳️

by spud9000 at March 13, 2024, 1:25 p.m.

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ITWerks

5 months, 2 weeks ago

Selected Answer: C

They do not specify if the phone is visible in the client. If the phone is visible and they cannot control it then it is the Allow Control of the Device From CTI on the phone (Option C). They do not say the phone is not listed.

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spud9000

1 year, 1 month ago

Selected Answer: B

https://community.cisco.com/t5/collaboration-applications/jabber-not-connecting-to-deskphone-mode/td-p/2116708

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Exam 300-810 topic 1 question 131 discussion

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